Exceptions to the final sale policy only apply to factory defects.
Factory defects are limited to defective merchandise prior to use and merchandise defective during use within a period of 15 days after receipt.
Exclusions to qualifying factory defective returns include improper use and improper garment care per the garment care instructions found on this website and in the physical product.
In the event that you have received defective merchandise, returns will be limited to un-expiring store credit or exchange only.
To process a return for store credit or an exchange, please contact info@athleticarticles.com describing the defect, with images if necessary.
